Privacy Policy 

Effective Date: 2024

1. Introduction

Welcome to HOOLIKE, operated by Fortune Star Technology Limited. We are committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit https://www.hoolike.com, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws in the European Union.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

a. Personal Information

When you register, place an order, or interact with our website, we may collect:

• Your name

• Shipping and billing address

• Email address

• Phone number

• Payment details (processed securely by Shopify or third-party providers)

b. Usage Data

When you browse our site, we may automatically collect limited technical data for functionality and security purposes, including:

• IP address

• Browser type and version

• Device information

• Time zone and language settings

• Pages visited and access time

We do not use this data for behavioral profiling or targeted advertising.

3. How We Use Your Information

The information we collect may be used to:

• Personalize your experience

• Improve our website functionality

• Process your transactions

• Respond to customer service requests

• Send you updates regarding your order or new product offerings

• Comply with legal and regulatory requirements

We do not sell or rent your data.

4. Cookies and Tracking Technologies

In accordance with GDPR, Hoolike has disabled or removed all non-essential cookies. Our website now uses only strictly necessary cookies to:

• Maintain your shopping cart

• Enable secure checkout

• Ensure basic functionality of the site

We do not use:

• Marketing cookies

• Third-party tracking tools (e.g., Google Analytics, Facebook Pixel)

• Cookies requiring prior consent under EU law

You can adjust cookie settings in your browser at any time, although this may affect website functionality.

5. How We Protect Your Information

We implement a variety of physical, digital, and procedural safeguards to protect your personal information:

• Encrypted data transmission via HTTPS

• Secure payment processing via Shopify and third-party gateways

• Limited access to data by authorized personnel only

6. Disclosure of Information to Third Parties

We do not sell or trade your personally identifiable information. However, we may share information with trusted third parties who assist us in:

• Operating our website

• Fulfilling your order (e.g., payment processors, logistics services)

• Providing customer support

All third parties must agree to handle your data in accordance with this Privacy Policy and relevant data protection laws.

7. Third-Party Links

Our site may contain links to third-party websites. These sites have their own privacy policies. We are not responsible for the content, security, or privacy practices of any linked websites.

8. Your Rights (GDPR / EU Users)

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to access your personal data

• Right to correct inaccurate data

• Right to request erasure ("right to be forgotten")

• Right to restrict or object to processing

• Right to withdraw consent at any time

• Right to data portability

• Right to lodge a complaint with your local data protection authority

To exercise your rights, contact: care@hoolike.com

9. Compliance with Laws

We may disclose personal data when required to do so by law, subpoena, or other legal processes. This includes responding to valid requests from public authorities to meet national security or law enforcement requirements.

10. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated above. We recommend reviewing this page regularly to stay informed.

11. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

Fortune Star Technology Limited
Email: care@hoolike.com
Website: https://www.hoolike.com